Can this bike be purchased on a Cycle to Work scheme?
Yes, all ebikes can be purchased through all the major Cycle to Work scheme providers. The government have even removed the £1000 limit making obtaining an ebike through Cycle to Work more beneficial than ever.
Is it possible to test ride the bike?
You can test ride any of our e-bikes and receive expert buying advice at our flagship Clitheroe showroom. Please contact the showroom in advance so that we can ensure that any suitable bikes that you wish to test are available for your visit. During the summer months, we also host demo events at various locations across the UK. For details of the dates and times of these events please refer to our events page.
Alternatively, you can hire the e-bike from E-Venture Bikes in Keswick, the rental cost will then be deducted from your purchase should you decide to buy one of our e-bikes. We also hope to be able to reinstate the Ribble roadshows which travel around the UK offering people the opportunity to test ride our bikes. We will update the events page of our website and share the details via our social channels once we have any events confirmed.
How much does the Endurance SL e weigh?
Builds start at sub 10.5kg, the Sport build weighs in at 12.4kgs, Enthusiast - 11.95kgs and Hero - 10.49kg.
What electronic drive system does the SLe use?
The SL e has been built around the MAHLE SmartBike Systems X35+ hub drive motor system.
Can I alter the assistance levels of the motor system?
Yes, you can cycle through 3 different assistance modes (which can be configured further in the app), or choose to have the motor turned off completely; all at the press of a single button.
How does the motor work?
The SL e’s motor system is 'pedal-assist', which means that the motor adds assistance to each pedal stroke.
How fast can I go on the SL e?
The SL e’s motor system will power you until you reach 15mph, at which point (by law, and as with all e bikes in the UK) the assistance will cut out. If you drop below 15mph the system will automatically kick back in with assistance if required.
What is the range of the SL e?
The battery range of the Endurance SL e depends on a number of factors including rider weight, route profile and temperature. A rider of 90kg, on a varied route including climbs, descents and flats using the low power setting can expect an average of 60 miles range. An optional range extender is also available for all of our e-bikes, which takes the total capacity to 456Wh and increases the available range by up to 70%.
Can I go faster than 15mph?
Yes, and with builds available from sub 10.5kg you may find yourself above this speed a lot of the time. The motor will only assist you up to 15mph, and for speeds above this you will be relying on your legs.
What if I get a puncture in the rear wheel?
It is simple to disconnect the rear wheel from the frame by unclipping the connector on the chainstay and releasing the nuts on the rear axle. Then reconnect by clipping the cable back in, insert the wheel and tighten the nuts.
What is the warranty on the electric bikes?
The frame has a 3-year warranty against manufacturing defects. All other parts are covered by the manufacturer's standard warranty. The MAHLE SmartBike System is covered against manufacturing defects for a period of 2-years.
Can I fit mudguards?
Yes the frame is compatible with full mudguards thanks to its integrated mudguard mounts.
What is the maximum tyre width that the frame can accommodate?
The Endurance SL e is suitable for tyre widths up to 32c without mudguards, though this is dependant upon the model / brand of tyre fitted. With mudguards fitted the bike will accept 25c tyres.
What type of riding is this bike best suited for?
The Endurance geometry of this frame is best suited to comfort and efficiency over longer distances on road, as well as an aid to climbing. If you're going to be riding off-road often, we would suggest the Gravel AL e which has the same MAHLE SmartBike System.
How many bottle cage mounts are there?
Each frame size has mountings for 2 bottles.
Does the frame have fittings to allow a rack to be mounted?
No, the frame does not have rack mounts incorporated. For an e-bike with rack mounts, see the CGR AL e.
Is it Di2 compatible?
Yes, thanks to its fully internal cable routing the frame is fully compatible with electronic groupsets.
How long does it take to charge the battery?
From fully depleted the battery takes 3.5 hours to reach full charge.
Do I need to remove the battery to charge?
No, the charging port is easily accessible on the outside of the frame.
How will I know how much battery I have left?
The button mounted on the top-tube indicates the remaining battery life at a glance using a simple colour-code. White= 75% capacity or more remaining, Green= 50-75%, Orange= 25-50%, Red= 15-25%, Slow Red Flash= 10-15% and Rapid Red Flash= 10% or less remaining. You can also keep track of the remaining battery life using the MAHLE SmartBike System companion app.
Is there an app to use with the system?
Yes, the motor system’s companion app is compatible with both Apple and Android OS’s and offers a full suite of functionality; from monitoring your exact battery life, to pairing the system with a heart rate monitor and having the motor kick in at a specific BPM limit.
How does the SL e’s weight compare to other E-Road bikes?
The SL e is one of the lightest e-Bikes currently available. As reference points, the Pinarello Nytro is 13kgs; and the Orbea Gain is 11.3kgs.
Is the battery and /or motor replaceable?
Yes, the battery is accessible through the bottom bracket shell and can easily be removed by any MAHLE certified technician. The motor is also easy to replace.
Are the brakes flat mount or post mount?
The brakes are the most current flat mount variant.
What plug sockets are supplied for international orders?
Our SL e bike is available with UK or US power cables.
Will the battery be chargeable in the USA as a different voltage is required? (also applied to other countries)
Yes, bikes shipped to the US are equipped with a drive system that offers a higher maximum speed and includes a US power cable. Though charge times may vary to those stated for the UK.
How do you charge the battery?
You charge the system via the charging port that is easily accessible on the top of the bottom bracket shell.
What is the life expectancy of the battery?
Like any battery, the capacity will start to degrade over time. In the case of the Panasonic battery it should be after approximately 500 charging cycles if its care and maintenance is adequate. Please take some to read ourbattery care blog in which we outline the best practices to ensure that your e-bike's battery continues to function at optimal efficiency throughout its lifespan.
What BB does it take?
The Endurance SL e takes a press-fit style of BB, Shimano builds require a 86.5x41 BB and Sram a BB86.
Where does the additional battery mount/plug in?
The additional battery comes in the form of a bottle and is supplied with it's own bottle cage.This replaces the seat tube mounted bottle cage (this cannot be mounted on the down tube), the charger then plugs into the charging port on top of the bottom bracket shell.
Is the bike supplied with pedals?
Due to the many different systems people use we do not supply pedals with bikes but you can find a great array of pedals here.